Hill+Knowlton Strategies (“H+K Strategies”) is committed to protecting the privacy and security of your Personal Information throughout your relationship with us. This Policy explains the types of Personal Information we collect, how it is used and disclosed, and the steps we take to ensure your Personal Information is handled appropriately in the course of providing our products and services.

By providing Personal Information to H+K Strategies, you agree and consent that we may collect, use, and disclose your Personal Information in accordance with this Policy. Unless permitted by law, H+K Strategies does not collect, use, or disclose Personal Information without consent.

What is Personal Information?

“Personal Information” means any information, recorded in any form, about an identified individual or an individual whose identity may be inferred or determined from such information, other than business contact information (e.g. name, title, business address). This Policy does not cover business contact information or aggregated data from which the identity of an individual cannot be determined. H+K Strategies retains the right to use business contact information or aggregated data in any ethical way that it determines appropriate.

Why H+K Strategies collects and uses Personal Information

H+K Strategies collects and uses Personal Information, such as your name, contact information and email address, in order to provide public relations consulting services and for related purposes, including:

  • Developing communications programs tailored to your sector and your needs;
  • Responding to your customer service or other inquiries for information;
  • Keep you informed of any relevant developments;
  • Complying with legal and regulatory requirements;
  • Any other purposes consistent with those listed above.

Personal Information may also be collected if you submit an application for employment to H+K Strategies and may be used for related purposes.

Personal Information will be collected, to the extent possible, directly from the individual concerned. Unless permitted by law, no Personal Information is collected about an individual without first obtaining the consent of the individual to the collection, use and disclosure of that information. You can change your consent preferences at any time, upon providing reasonable, advance notice, by contacting H+K Strategies.

When H+K Strategies may disclose your Personal Information

H+K Strategies may disclose Personal Information when an individual has provided consent for the disclosure. For example, H+K Strategies may disclose information in the following circumstances:

  • To provide public relations consultant and ancillary services, as requested by you;
  • In certain business circumstances, for instances to act as a reference, with your permission;
  • H+K Strategies is required or permitted by law or by order of a court, tribunal, or administrative agency;
  • H+K Strategies believes, on reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group; or
  • The information is public.

In the event sensitive Personal Information is provided to H+K Strategies, we will not disclose such Personal Information unless it is required by law or we otherwise have your consent. Where obliged or permitted to disclose information without consent, H+K Strategies will not disclose more information than is required.

Where H+K Strategies shares Personal Information with organizations that perform services on its behalf (e.g., to fulfil orders, process payments, etc.), we will require those service providers to use such information solely for the purposes of providing services to H+K Strategies and to have appropriate safeguards for the protection of that Personal Information. However, where Personal Information is stored outside of Canada (e.g., the United States), it may be subject to the laws of that country and no contractual provision can override those laws. Similar to Canadian law, law enforcement agencies in the U.S. may obtain access to Personal Information but only where access is permitted by U.S. or Canadian law. Confidentiality and the security of information are key considerations for H+K Strategies in any outsourcing arrangement to third parties, both inside and outside Canada.
In the event H+K Strategies intends to sell or transfer ownership or control of any or all of its business, operations or services to a third party, H+K Strategies may transfer personal information to a potential buyer both before and after the purchase.

We limit collection of your Personal Information through the website

We also receive and store certain types of information whenever you interact with us. H+K Strategies may, for example, communicate with you generally about products and services if you consent to such communications.

In addition, like many websites, H+K Strategies uses “Cookies,” and we obtain certain types of information when your web browser accesses H+K Strategies. When you view our Website, we may store some information on your computer. Cookies save your preferences while you are at our site so you do not have to fill out forms or other areas with information you may have already provided. This will be used to determine ways to improve our websites, products or services. For example, Cookies allow us to tailor a website to better match customer preferences.

With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. If you block or otherwise reject our Cookies, your use of H+K Strategies website may be limited.

We limit retention of your Personal Information

H+K Strategies only retains Personal Information for as long as is required to fulfil the purposes listed above or as otherwise required or permitted by law (e.g. record keeping requirements prescribed by the Canadian Revenue Agency for tax purposes).

We keep your Personal Information up to date and accurate

H+K Strategies keeps your Personal Information as up to date, accurate and relevant as is required for its intended use.

You may request access to the Personal Information we have on record in order to review and amend the information, as appropriate. In circumstances where your Personal Information has been provided by a third party, we will refer you to that party. To access your Personal Information, refer to the contact information at the end of this Policy.

The security of your Personal Information is a priority for H+K Strategies

We take steps to safeguard your Personal Information, regardless of the format in which it is held, including appropriate physical, procedural and technical security with respect to its offices and information storage facilities.

Where H+K Strategies shares Personal Information with organizations that perform services on its behalf, we will require those service providers to take the necessary precautions to protect the Personal Information.

What About Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use Cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over Cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Policy.

We provide access to your Personal Information stored by H+K Strategies

H+K Strategies endeavours to provide access to Personal Information within a reasonable time following your request. H+K Strategies may decline to provide access to Personal Information in certain limited circumstances, including where permitted or required by law.

We respond to your questions, concerns and complaints about privacy

H+K Strategies will investigate all complaints and will take all reasonable steps to resolve privacy-related issues.

If you have questions about access to your Personal Information or H+K Strategies’ collection, use, management or disclosure of Personal Information, or if you wish to withdraw your consent, please contact our Privacy Officer Terra Rebick by email at or by calling us at 416 413-4659.